Healthmail registration and details

Healthmail is live for all CORU registered members.

We're thrilled to announce that thanks to AOTI's efforts, the HSE's secure clinical email service, Healthmail, is available to Occupational Therapists. This expansion will enhance communication and collaboration within the healthcare system. 

If you wish to avail of this service please follow link below for registration

https://www.healthmail.ie/occupational-registration.cfm 

In the meantime, you can learn more about Healthmail at the HSE website here. 

Healthmail is a clinical email service provided by the HSE, allowing health professionals to send and receive patient-related information in a secure manner. 

The use of faxes and non-secure email systems present an unacceptable risk to the health service.  Healthmail addresses this risk effectively and is the preferred solution for unstructured communication among health care colleagues.  Healthmail helps health care providers to comply with GDPR requirements by securing identifiable, sensitive information as it is communicated with other health providers.  

Healthmail has been in operation since 2014 with the original purpose of providing safe email communication between GPs and hospitals.  Significant expansion has occurred since that time.  The following groups are currently eligible to register for @healthmail.ie accounts :  

·       GPs and their practice staff

·       Community Pharmacies

·       Nursing Homes

·       Dentists

·       Optometrists

·       Physiotherapists

·       Private Consultants 

Healthmail works within a private, bounded network.  By default, all domains are blocked from communicating with Healthmail but there are a growing list of connected/white listed agencies.  The full list is published on the eHealth Ireland website at this link: Healthmail - eHealth Ireland  Transport layer security (TLS) connections are in place with all connected agencies. TLS provides an encrypted tunnel between the mail servers, ensuring the security and confidentiality of data transmitted.

In April 2020, COVID Emergency Legislative Provisions recognised Healthmail as the national electronic prescription transfer service, permitting the transfer of a prescription between the prescriber and dispensing pharmacy by electronic means, removing the need for a paper equivalent.  This has led to phenomenal increases in usage of the system in terms of message throughput, volume and user logins.

Aside from prescription transfers, some common uses of Healthmail are as follows:

·       Transfer of medical records;

·       Requests for medical reviews;

·       Referral queries;

·       Communication of allied health professional assessments/ treatment plans. 

Technical support for Healthmail is provided by service provider, Three Ireland from their Technical Service Desk in Limerick. Contact details: 061 203779 [email protected]